- If a event is called off by us at the last moment due to a natural calamity / unforeseen circumstances , goXp will issue a refund for the full amount.
- If you cancel your trek, the cancellation charges are as given below:
- Cancellations prior to 30 days from the start of the event — full refund.
- Cancellation between 30 days and 20 days to the start of the event — 50% refund.
- Cancellation less than 20 days to the start of the event — 20% refund.
- Cancellations less than 7 days from the start of the event — no refund.
*Special events/corporate events will have a separate refund policy as applicable.
Please note: In case of refund, there will be a deduction of 3% (bank charges) from the total fee you have paid. Also, if you have opted for a event insurance, the amount will not be refunded. Refunds will be processed within 7-10 working days from the date of cancellation. If you wish to cancel your event, please e-mail us on [email protected]